Custom Business Operating Systems

Everything synthesized.
Nothing scattered.

We design custom operating systems that connect your workflows, customer conversations, scheduling, inventory, and business data into one intelligent platform.

The Problem

Your business is running in fragments.

Your tools don't talk. Your data lives in silos. Your team becomes the integration layer — spending hours on reconciliation that should be automatic.

  • Context lost between every handoff
  • Manual work that shouldn't exist
  • Decisions made on incomplete data

One interface. One source of truth.

Syntra connects every system, conversation, and data point into a unified platform designed specifically for how your business operates.

With Syntra
ConversationsSchedulingCRMInventorySales & InvoicingPurchasingLive ReportingAI Co-Pilot

Services

What we design for you.

01Omnichannel

Customer Communication Systems

Handle conversations across every channel customers already use — unified, contextual, and tracked.

02Automation

Workflow Automation

Remove repetitive manual work. Every action that can be automated, is — reliably and invisibly.

03Infrastructure

Business Operations Platforms

Connect the systems that run your business. Scheduling, inventory, CRM, and reporting in one place.

04Intelligence

AI Assistants

Ask your business questions in natural language using real company data. Intelligence without configuration.

How It Works

Getting Started

From first conversation to live system, here's exactly what working with Syntra looks like.

  1. 01

    Discovery

    We map every tool, workflow, gap, and friction point in your current operations.

  2. 02

    System Design

    We architect your operating system before a single line of code is written.

  3. 03

    Integration

    We connect existing tools and build custom infrastructure where gaps exist.

  4. 04

    Deployment

    We go live with your team — training, documentation, and a smooth handoff included.

  5. 05

    Support & Optimization

    Ongoing support, continuous improvement, and system expansion as your business grows.

Case Study

A mechanic shop running on intuition. Now running on intelligence.

A local auto repair business managed everything manually — calls, calendars, parts, and records. We designed a complete operating system that replaced fragmented chaos with connected clarity.

Before Syntra
  • Excel spreadsheets for job tracking
  • Manual phone scheduling
  • Inventory tracked by hand
  • No revenue or margin visibility
  • Customer follow-up missed regularly
  • Parts pricing recalculated manually each time the FX rate moves
After Syntra
  • Unified operating platform, one screen
  • Automated scheduling with SMS notifications
  • Real-time inventory across parts and labor
  • AI-powered business intelligence on demand
  • Every customer interaction logged and actionable
  • Live USD→MXN pricing on imported parts, updated daily

“We went from running the shop in our heads to running it from one screen. Everything is connected now.”

— Owner, independent auto repair shop

About Us

Built by operators, for operators.

Syntra was founded by two people who spent careers watching businesses fail at the seams between their tools. We decided to fix it by design, not by accident.

Portrait of Ana Algernon Luján

Ana Algernon Luján

Co-Founder & Strategy Lead

United States

Ana brings deep expertise in business operations and systems thinking to Syntra. With a background spanning operations strategy, client consulting, and process design, she translates business complexity into architectures that actually work. Bilingual and cross-cultural by nature, she ensures every system we build reflects the real texture of how teams and customers communicate.

Operations StrategyClient ConsultingProcess DesignBilingual
Portrait of Pierpaolo Tilli

Pierpaolo Tilli

Co-Founder & Systems Architect

Jersey City, NJ

Pierpaolo brings two decades of telecommunications and systems architecture to Syntra. A PMP-certified engineer with experience across Venezuela, Mexico, and the United States, he has spent his career designing complex infrastructure for global carriers — and now applies that same precision to business operating systems. Fluent in AI agent architecture, AWS, and automation frameworks, he ensures every system we build is engineered to last.

Systems ArchitectureAI & AutomationTelecom InfrastructurePMP Certified

Together, Ana and Pierpaolo bring a rare combination of business strategy and technical depth — the two things every operating system requires.

Fee Structure

Transparent, project-based pricing.

Every engagement is scoped to your operations. No subscriptions to software you won't use — only the system your business actually needs.

Strategy Session

Complimentary

First Engagement

A focused 60-minute session to map your current operations, identify the highest-leverage gaps, and determine whether Syntra is the right fit.

  • Operations audit and gap analysis
  • Current tools and workflow review
  • Preliminary system architecture
  • Fit assessment and next steps
Most Common

System Design & Build

From $8,500

One-Time Project Fee

A fully custom operating system designed, integrated, and deployed for your business. Scoped to your operations — no templates, no shortcuts.

  • Complete discovery and system mapping
  • Custom platform architecture
  • Tool integrations and automations
  • AI assistant configuration
  • Team training and documentation
  • 30-day post-launch support

Ongoing Partnership

From $1,200/mo

Monthly Retainer

Continuous system support, optimization, and expansion as your business evolves. Your operating system grows with you.

  • Dedicated system support
  • Monthly optimization review
  • New workflow and integration builds
  • Priority response and implementation
  • Quarterly strategy sessions

All projects begin with a complimentary Strategy Session. Final pricing is determined after scoping — every business is different.

Your business already has the information.
It just needs a system.

We'll map your current operations, identify every gap, and design the system that eliminates them.